Shipping policy

Thank you for shopping with Ceci Glow. We are committed to delivering your orders quickly and safely.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with your shipping details.

Shipping Rates & Delivery Time

Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary by destination:

• Domestic Shipping: 3–7 business days

• International Shipping: 7–14 business days

Please note that delivery times are estimates and may vary due to courier delays or customs processing.

Tracking Information

Once your order has been shipped, you will receive an email containing your tracking number and tracking link, allowing you to follow your package in real time.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the order total.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is delayed or appears lost, please contact us at yvonnemonganga116@gmail.com and we will assist you as quickly as possible.

Contact Us

For any questions regarding shipping, please contact us at:
yvonnemonganga116@gmail.com